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Hi guys,
My passport expires in mid June, the Alaskan cruise is in May. Will be leaving out of Vancouver. Three weeks ago, got the forms to renew the passport, went to the AutoClub to have picture taken and then sent the forms & check in. Well today got a letter, that said, "The photograph you submitted cannot be used because your image appears either underexposed or overexposed and your facial features cannot be clearly identified." My picture was a complete washout. Well got my picture taken over again, an no they didn't charge me. Tomorrow, am going to mail everything back by certified mail. Anybody else have that problem?
Mandy
Mandy
Member
Passport Expired
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1 Answers
Hi mandy , I didn't have that problem but, I do know they are very specific about the type of picture they want. Before I got mine I was going to get it taken at a Walgreens or other place that took them but, our local office added a "one stop" shop where they took your photo and did all of the paperwork right there. It was very nice. Glad you got it fixed and will be good to go. I loved Alaska and have been wanting to go back ever since.
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